Privacy Policy

Living Pure Chiropractic, LLC

Last Updated May 18, 2018

Please read our Privacy Policy carefully so that you can understand how we collect, use and disclose the personal information that you provide to us.

This Privacy Policy applies to the Living Pure Chiropractic, LLC website and all domains owned by this entity including but not limited to: and www.arrowheadchiropractors.com The Living Pure Chiropractic, LLC website is provided for information and educational purposes and may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link or otherwise), be aware that Living Pure Chiropractic, LLC is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website that you visit.

1. Introduction

  1. 1.1  Living Pure Chiropractic, LLC is committed to safeguarding the privacy of our website visitors and service users.

  2. 1.2  This policy applies where we are acting as a data controller with respect to the personal data of Living Pure Chiropractic, LLC (http://arrowheadchiropractors.com) visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

  3. 1.3  We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

  4. 1.4  Our website developer and service provider incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can always opt out of any or all communications at the bottom of our correspondence.

  5. 1.5  In this policy, "we", "us" and "our" refer to Living Pure Chiropractic, LLC. For more information about us, see Section 13.

2. Credit

2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).

3. How we use your personal data

  1. 3.1  In this Section 3 we have set out:

    (a) the general categories of personal data that we may process;

    (b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

    (c) the purposes for which we may process personal data; and

    (d) the legal bases of the processing.

  2. 3.2  We may process data about your use of our website and services ("usage data"). The usage data may include [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services]. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services OR specify basis.

  3. 3.3  We may process your account data ("account data"). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

  4. 3.4  We may process your information included in your personal profile on our website ("profile data”). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

  5. 3.5  We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include your name, age, gender, date of birth, email address and interests The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our

website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

  1. 3.6  We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

  2. 3.7  We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

  3. 3.8  We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, contact details and information contained in communications between us and you or your employer. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent OR our legitimate interests, namely the proper management of our customer relationships.

  4. 3.9  We may process information relating to transactions, including purchases of goods and services that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business. When personal information such as credit card details is transmitted to other websites it is protected through the use of encryption, such as Secure Socket Layers (SSL) protocol.

  5. 3.10  We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

  1. 3.11  We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

  2. 3.12  Our Use: We receive and store any personal information you enter on our website or give to us voluntarily in any other way and, as permitted by law, may use it to contact you from time to time. We may contact you by telephone at the number your provided on registration, and may also send you information or offers from time to time to the postal address or email address we have on file. You further acknowledge that you are not required to agree directly or indirectly or enter into an agreement regarding our telemarketing efforts as a condition of purchasing any goods or services from us or our affiliates. If you would prefer not to receive marketing communications from us, please email us at info@lpchiropractic.com.

  3. 3.13  We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

  4. 3.14  We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

  5. 3.15  In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  6. 3.16  Please do not supply any other person's personal data to us, unless we prompt you to do so.

  7. 3.17  Website Subscription: If you choose to enroll as a subscriber of our website, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics. At the time you subscribe or any time thereafter, you can choose to opt-out of receiving these emails from us.

To subscribe to our website, we need certain contact information, such as your name and email address. You can unsubscribe from the newsletters by simply

clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.

Personal information that we collect will be stored and processed in the United States, where it will be subject to the laws of that country

4. Providing your personal data to others

  1. 4.1  We may disclose your personal data to any member of our group of companies this means our subsidiaries, our ultimate holding company and all its subsidiaries insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. Information about our group of companies can be found at http://www.arrowheadchiropractors.com

  2. 4.2  We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

  3. 4.3  We may disclose personal data to our suppliers or subcontractors identified at http://www.arrowheadchiropractors.com insofar as reasonably necessary for website and marketing administration.

  4. 4.4  Financial transactions relating to our website and services are OR may be handled by our payment services providers, currently First Data. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://www.firstdata.com/en_us/privacy.html

  5. 4.5  We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data

  6. 4.6  In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.7 Disclosure Required by Law: We or our website provider may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, in order to enforce agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of us or our website provider or others. This includes exchanging information with other companies and organizations for fraud protection, credit risk reduction or other similar purposes. We may retain your information in our files after you terminate all your services with us to resolve disputes, enforce an agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of our website.

5. International transfers of your personal data

  1. 5.1  In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA)

  2. 5.2  We are a U.S. company. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from HERE.

  3. 5.3  The hosting facilities for our website are situated in the United States. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from HERE.

  4. 5.4  You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use or misuse of such personal data by others.

6. Retaining and deleting personal data

  1. 6.1  This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

  2. 6.2  Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

  3. 6.3  We will retain your personal data as follows:

(a) Your name, email address, address and order information will be retained for a minimum period of two years following May 18th, 2018, and for a maximum period of four years following May 18th, 2018

6.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

(a) the period of retention of personal data may be extended based on possible staff shortage or insufficient administrative resources.

6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Amendments

  1. 7.1  We may update this policy from time to time by publishing a new version on our website.

  2. 7.2  You should check this page occasionally to ensure you are happy with any changes to this policy.

  3. 7.3  We may notify you of changes to this policy by email or through the private messaging system on our website.

8. Your rights

  1. 8.1  In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

  2. 8.2  Your principal rights under data protection law are:

    1. (a)  the right to access;

    2. (b)  the right to rectification;

    3. (c)  the right to erasure;

    4. (d)  the right to restrict processing;

    5. (e)  the right to object to processing;

    6. (f)  the right to data portability;

    7. (g)  the right to complain to a supervisory authority; and

    8. (h)  the right to withdraw consent.

  1. 8.3  You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

  2. 8.4  You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

  3. 8.5  In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.

  4. 8.6  In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

  5. 8.7  You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

  6. 8.8  You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you

make such an objection, we will cease to process your personal data for this purpose.

  1. 8.9  You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

  2. 8.10  To the extent that the legal basis for our processing of your personal data is:

    1. (a)  consent; or

    2. (b)  that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

    and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

  3. 8.11  If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

  4. 8.12  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

  5. 8.13  You may exercise any of your rights in relation to your personal data [by written notice to us OR emailing us at info@lpchiropractic.com in addition to the other methods specified in this Section 8.

9. About cookies

  1. 9.1  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

  2. 9.2  Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

  3. 9.3  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

10.1 We use cookies for the following purposes:

  1. (a)  authentication - we use cookies to identify you when you visit our website and as you navigate our website

  2. (b)  status - we use cookies [to help us to determine if you are logged into our website.

  3. (c)  personalisation - we use cookies to store information about your preferences and to personalise the website for

  4. (d)  security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.

  5. (e)  analysis - we use cookies to help us to analyse the use and performance of our website and services

(g) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally

11. Cookies used by our service providers

  1. 11.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

  2. 11.2  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

  3. 11.3  We may publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. This behaviour tracking allows Google to tailor the advertisements that you see on other websites to reflect your interests but we do not publish interest-based advertisements on our website. You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative's multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.

11.4 Third Party Cookies: We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information, such as your name, address, email address or telephone number will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out.

To learn more about the use of this information or choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative
at
http://www.networkadvertising.org/choices or go

to http://www.adobe.com/privacy.html. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

12. Managing cookies

  1. 12.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

    1. (a)  https://support.google.com/chrome/answer/95647?hl=en (Chrome);

    2. (b)  https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

    3. (c)  http://www.opera.com/help/tutorials/security/cookies/ (Opera);

    4. (d)  https://support.microsoft.com/en-gb/help/17442/windows-internet- explorer-delete-manage-cookies (Internet Explorer);

    5. (e)  https://support.apple.com/kb/PH21411 (Safari); and

    6. (f)  https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

  2. 12.2  Blocking all cookies will have a negative impact upon the usability of many

    websites.

  3. 12.3  If you block cookies, you will not be able to use all the features on our website.

13. Children

13.1 We are committed to protecting the privacy of children. Neither Living Pure Chiropractic LLC, nor any of its services or affiliates are designed or intended to attract children under the age of 13. Living Pure Chiropractic, LLC does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If it is discovered we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe Living Pure Chiropractic, LLC has any information from or about anyone under 13, please contact us at 623.572.4476

14. Our details

  1. 14.1  This website is owned and operated by Living Pure Chiropractic, LLC

  2. 14.2  We are registered in the State of Arizona in United States of America.

  3. 14.3  Our principal place of business is at 17235 N 75th Ave., Suite F-110, Glendale AZ 85308

  4. 14.4  You can contact us:

    1. (a)  by post, to the postal address given above

    2. (b)  using our website contact form

    3. (c)  by telephone, on the contact number published on our website

    4. (d)  by email info@lpchiropractic.com

15. Data protection officer

15.1 Our data protection officer's contact details are: Dr. Philip J. Zair (address listed above)

16. Consent

16.1 Your use of this site, in any and all forms, constitutes an acceptance of this Privacy Policy.

 

Last updated May 18, 2018